GUILD.AI PRIVACY NOTICE

Last Updated: June 24, 2026

This Privacy Notice explains how Guild.ai, Inc. (“Guild.ai”) collects, uses, discloses, and otherwise processes personal data in connection with any specific product, service, or application that references or links to this Privacy Notice.

This Privacy Notice does not address our privacy practices relating to Guild.ai job applicants, employees, and other employment-related individuals, nor data that is not subject to applicable data protection laws (such as deidentified or publicly available information in certain jurisdictions). This Privacy Notice is also not a contract and does not create any legal rights or obligations not otherwise provided by law.

Our Role in Processing Personal Data

Data protection laws sometimes differentiate between “controllers” and “processors” of personal data. A “controller” determines the purposes and means (the why and how) of processing personal data. A “processor,” which is sometimes referred to as a “service provider,” processes personal data on behalf of a controller subject to the controller’s instructions.

This Privacy Notice describes our privacy practices where we are acting as the controller of personal data. However, this Privacy Notice does not cover or address how our customers may process personal data when they use our services, or how we may process personal data on their behalf in accordance with their instructions where we are acting as their processor. As a result, we recommend referring to the privacy notice of the customer with which you have a relationship for information on how they engage processors, like us, to process personal data on their behalf. In addition, we are generally not permitted to respond to individual requests relating to personal data we process on behalf of our customers, so we recommend directing any requests to the relevant customer.

Our Collection and Use of Personal Data

The categories of personal data we collect depend on how you interact with us and our services. For example, you may provide us with your personal data directly when you sign up for our mailing list, create an account, or otherwise contact us or interact with us.

We also collect personal data automatically when you interact with our websites and other services, and may also collect personal data from other sources and third parties.

Personal Data Provided by Individuals

We collect the following categories of personal data that individuals provide us:

Contact Information, including first and last name, phone number, email address, mailing address, and communication preferences. We use this information primarily to fulfill your request or transaction, to communicate with you directly, and to send you marketing communications in accordance with your preferences.
Professional Information, including job title, company name, professional background, and the nature of your relationship with us. We use this information primarily to fulfill your request or transaction, to determine how we communicate with you, and for customer support purposes.
Account Information, including first and last name, email address, phone number, profile picture, account alias, and the products or services you are interested in, purchased, or have otherwise used. We use this information primarily to administer your account, provide you with our products and services, communicate with you regarding your account and your use of our products and services, and for customer support purposes.
Customer Content, including any files, documents, code, agents, data, or communications you choose to input, upload, or transmit to our products and services. We use this content primarily to provide you with our products and services, and to facilitate your requests.
Payment Information, including payment card information, billing address, and other financial information (such as routing and account number). Please note that we use third-party payment providers, including Stripe, to process payments made to us. We do not retain any personally identifiable financial information, such as payment card number, you provide these third-party payment providers in connection with payments. Rather, all such information is provided directly by you to our third-party payment providers. The payment provider’s use of your personal data is governed by their privacy notice.
Feedback and Support Information, including the contents of custom messages sent through the forms, chat platforms, email addresses, or other contact information we make available to customers, as well as recordings of calls with us, where permitted by law. We use this information primarily to investigate and respond to your inquiries, to communicate with you, and to improve our products and services.

Personal Data Automatically Collected

We, and our third-party partners, automatically collect information you provide to us, as well as information about how you access and use our products and services when you engage with us. We typically collect this information through a variety of automatic data collection technologies, including cookies, web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies, and logging technologies.

We, and our third-party partners, use automatic data collection technologies to automatically collect the following data when you use our services or otherwise engage with us:

Information About Your Device and Network, including the device type, manufacturer, and model, operating system, IP address, browser type, Internet service provider, and unique identifiers associated with you, your device, or your network.
Information About the Way Individuals Use Our Services and Interact With Us, including the site from which you came, how frequently you access our services, whether you open emails or click links, and other browsing behavior and actions you take on our services.
Information About Your Location, including general geographic location that we or our third-party providers may derive from your IP address.

All the information collected automatically through these tools helps us improve your experience, personalize content and advertising, and maintain the security and integrity of our services.

Personal Data from Other Sources and Third Parties

We may receive the same categories of personal data as described above from the following sources and other parties:

Single Sign-On: Our customers log in to our services through third-party accounts (such as GitHub or Google). We receive tokens to help identify you and confirm authentication.
Employers: If you interact with our services in connection with your employment, we may obtain personal data about you from your employer.
Other Customers: We may receive your personal data from our other customers, such as through referrals.
Social Media: When you interact with our services through social media networks, we may receive information you permit the social network to share with third parties.
Advertisers, Influencers, and Publishers: These parties may share personal data with us in connection with our advertising efforts.
Business Partners: We may receive your information from our business partners in connection with their products and services offered alongside ours.
Service Providers: Our service providers that perform services on our behalf, such as analytics and marketing providers, may share information with us.
Other Sources: We may also collect personal data about you from publicly available sources or through transactions such as mergers and acquisitions.
Inferences: We may generate inferences or predictions about you and your interests based on the other personal data we collect.

Additional Uses of Personal Data

In addition to the primary purposes described above, we may also use personal data we collect to:

Fulfill or meet the reason the information was provided, such as to fulfill our contractual obligations or deliver the services requested;
Manage our organization and its day-to-day operations;
Communicate with you, including via email, text message, chat, social media, and/or telephone calls;
Facilitate the relationship we have with you and, where applicable, the company you represent;
Request you provide us feedback about our product and service offerings;
Create and maintain accounts for our users;
Verify your identity and entitlement to our products and services;
Market our products and services to you, including through email, phone, text message, push notification, and social media;
Administer, improve, and personalize our products and services;
Develop, operate, improve, maintain, protect, and provide the features and functionality of our products and services;
Identify and analyze how you use our products and services;
Create aggregated or de-identified information that cannot reasonably be used to identify you;
Conduct research and analytics on our user base and our products and services;
Help maintain and improve the safety, security, and integrity of our property, products, services, technology, assets, and business;
Defend, protect, or enforce our rights or applicable contracts and agreements;
Detect, prevent, investigate, or provide notice of security incidents or other malicious, deceptive, fraudulent, or illegal activity;
Facilitate business transactions and reorganizations impacting the structure of our business;
Comply with contractual and legal obligations and requirements;
Fulfill any other purpose for which you provide your personal data, or for which you have otherwise consented.

Our Disclosure of Personal Data

We disclose or otherwise make available personal data in the following ways:

To Your Employer: If you interact with our services in connection with your employment, we may disclose personal data to your employer, such as information about your usage of our services.
To Other Customers and the General Public: We make available personal data designed for sharing through our services based on the applicable privacy settings and intended recipients.
To Marketing Providers: We coordinate and share personal data with our marketing providers in order to advertise and communicate with you about our products and services.
To Ad Networks and Advertising Partners: We work with third-party ad networks and advertising partners to deliver advertising and personalized content on our services and across other devices.
To Business Partners: We may share personal data with our business partners, or allow them to collect it directly from you in connection with our services.
To Service Providers: We engage other third parties to perform certain services on our behalf. Depending on the services provided, these service providers may process personal data on our behalf or have access to it while performing services on our behalf.
To Other Businesses as Needed to Provide Services: We may share personal data with third parties you engage with through our services or as needed to fulfill a request or transaction.
In Connection with a Business Transaction or Reorganization: We may disclose, transfer, or assign personal data to a third party during negotiation of, in connection with, or as an asset in such a business transaction or reorganization.
To Facilitate Legal Obligations and Rights: We may disclose personal data to third parties such as legal advisors and law enforcement to comply with laws, respond to lawful requests, protect our rights and property, or as otherwise required by applicable law.
With Your Consent or Direction: We may disclose your personal data to certain other third parties or publicly with your consent or direction.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to provide our products and services, comply with our legal obligations, resolve disputes, enforce our agreements, and support our legitimate business operations.

Your Privacy Choices

Communication Preferences

Email Communication Preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe” link provided in any of our email communications. Please note you cannot opt out of service-related email communications.
Phone Communication Preferences: You can stop receiving promotional phone communications from us by informing the caller, following the opt-out instructions on the call, or replying STOP to any promotional text message.

Withdrawing Your Consent

Where we have your consent for the processing of your personal data, you may withdraw your consent by following the instructions provided when your consent was requested or by contacting us as set forth in the Contact Us section below.

Automatic Data Collection Preferences

You may be able to utilize third-party tools and features to restrict our use of automatic data collection technologies, including browser settings, email provider settings, and device settings. Please note that blocking automatic data collection technologies may negatively impact your experience using our services.

Targeted Advertising Preferences

We engage third parties to help us facilitate targeted advertising based on predictions of your preferences and interests. In addition to the Automatic Data Collection Preferences section above, you may exercise further control through the following programs:

Device-Specific Opt-Out Programs: Certain devices provide the option to turn off targeted advertising for the entire device, such as Apple’s App Tracking Transparency framework or Android’s opt-out of ads personalization feature.
Digital Advertising Alliance: Allows individuals to opt out of receiving online interest-based targeted advertisements from participating companies at optout.aboutads.info.
Network Advertising Initiative: Provides individuals with instructions for controlling how information is used for online advertising at thenai.org.
Platform-Specific Opt-Out Programs: Certain third-party platforms allow individuals to opt out of targeted advertising across the platform.

Modifying or Deleting Your Personal Data

If you have any questions about reviewing, modifying, or deleting your personal data, you can contact us as set forth in the Contact Us section below. We may not be able to modify or delete your personal data in all circumstances.

Partner-Specific Preferences

Certain of our third-party providers and partners offer additional ways that you may exercise control over your personal data:

Device-Specific / Platform-Specific Preferences: The device and/or platform you use to interact with us may provide you additional choices with regard to the data you choose to share with us.
Google Analytics: Helps us better understand how our customers interact with our services. For information on how Google Analytics collects and processes data, review Google’s website at google.com/policies/privacy/partners/. You can learn about Google Analytics’ opt-outs at tools.google.com/dlpage/gaoptout/.

Children’s Personal Data

Our services are not directed to, and we do not intend to, or knowingly collect or solicit personal data from children under the age of 13. If an individual is under the age of 13, they should not use our services or otherwise provide us with any personal data. If a child under the age of 13 has provided personal data to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal data from our systems. If we learn that any personal data we collect has been provided by a child under the age of 13, we will promptly delete that personal data.

Third-Party Websites and Services

Our websites and other services may include links to or redirect you to third-party websites, plug-ins, applications, or other services, including social media services, where you may connect with us. This Privacy Notice does not apply to any personal data practices of these third-party websites, plug-ins, applications, or other services. To learn about these third parties’ personal data practices, please visit their respective privacy notices.

Updates to This Privacy Notice

We may update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will update the date at the beginning. If we make material changes to this Privacy Notice, we will notify individuals by email to their registered email address, by prominent posting on this website or our other platforms, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

Contact Us

If you have any questions or requests in connection with this Privacy Notice or other privacy-related matters, please contact us at: privacy@guild.ai.